// CASE STUDY / ORDERING & DELIVERY PRODUCT

Valley Eats.
Connecting the steps from discovery to delivery.

A food-ordering product spanning restaurant discovery, menus, checkout and the customer’s order experience.

// 01 / THE CONTEXT

Connecting the steps from discovery to delivery.

Food ordering is a sequence of connected decisions: finding a restaurant, choosing items, paying and checking what happens next. Valley Eats brings that sequence into a customer-facing product, with additional flows for group orders and support.

project.scope
Valley Eats

ALT kodo’s work

The customer experience spans restaurant and menu browsing, checkout and payment interfaces, group ordering, order history and order support. Mobile and web experiences provide access to the ordering journey.

Mobile & web / Commerce / Customer experience

Visit Valley Eats ↗ (opens in a new tab)
// 02 / INSIDE THE BUILD

How the pieces fit.

01

From a restaurant to an order

Restaurant and menu screens provide the product’s discovery and selection flows. Item-level views connect menu browsing to the details people need when building an order.

02

Checkout for different ordering situations

The checkout implementation includes payment interfaces and saved-card and platform-payment integrations. Dedicated group-ordering routes accommodate orders involving more than one person.

03

Beyond the payment step

Order history and support journeys give customers a way to return to their orders and find help. These screens extend the product beyond the initial transaction.

// 03 / THE EXPERIENCE

A journey through the product.

One way to move through Valley Eats.

  1. Find a restaurant
  2. Explore the menu
  3. Complete checkout
  4. Review the order or get support
// 04 / WHAT THE WORK DELIVERS

A product built around its purpose.

A customer ordering product covering discovery, purchase and follow-up. The work demonstrates how commerce interfaces connect with the day-to-day needs of an operating delivery business.

// YOUR NEXT PROJECT

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for your business?

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